Service level agreement

2011 Service Level Agreement for dual students

Introduction

The Education Act 1989 provides that students are enrolled with only one school, but allows them to be registered with other providers for specific courses. The wording in this Service Level Agreement (SLA) and on our website has been updated to more accurately reflect this.

This Service Level Agreement (SLA) outlines the responsibilities of Te Kura and of the dual student’s school of enrolment.

The SLA explains:
(a) Teaching, curriculum materials and assessment service responsibilities of Te Kura
(b) the school of enrolment’s responsibilities for the student’s attendance and supervision and for meeting Te Kura course completion and return of work requirements, and
(c) the circumstances in which Te Kura is required by its funding arrangements and by its enrolment policy to terminate dual tuition.

Accepting the terms and conditions of the Service Level Agreement (SLA)

By registering one or more students with Te Kura for dual tuition, you are accepting the terms and conditions of this SLA.

Your Principal, Principal’s Nominee and Te Kura Coordinator and any teacher aides working with special education students should all have copies of this agreement for reference. Please note the specific conditions about qualifications in the last section.

Contacting Te Kura

To discuss:

  • dual tuition entry criteria or a dual student’s registration – email enrolment@tekura.school.nz or ring 0800 65 99 88, extension 8291
  • a student’s course or progress – call or email the Te Kura subject teacher. The online enrolment system lists the teachers for each dual student and their contact details.
  • the Service Level Agreement or for other help – contact the Relationship Coordinator for your region.

Delivery of dual tuition in 2011

Te Kura will be investigating how to best deliver dual tuition to students in 2011. There may be opportunities for schools to participate in trials of different delivery modes including blended and online learning. Information will be sent to schools with more details about these opportunities.

Your contacts at the Te Kura regional offices are:

Jenny Harding – Northern Region
Email: jennifer.harding@tekura.school.nz
DDI: (09) 302 1714
Cell: 027 591 7721

Janet Leggett – Central North Region
Email: janet.leggett@tekura.school.nz
DDI (07) 834 4963
Mobile: 027 591 7735

Ellyn Xu– Central South Region
Email: ellyn.xu@tekura.school.nz 
Telephone: 0800 65 99 88 extension 8653 or 04 474 4381
Mobile: 027 299 1082

Eileen Kerr – Southern Region
Email: eileen.kerr@tekura.school.nz
DDI (03) 353 0595
Mobile: 027 591 7742

If you would like to know more about the role and activities of your regional Relationship Coordinator, please feel free to contact them.

If the contact details for your school’s Te Kura coordinator change, please update them as soon as possible on the Provider Details page of the online enrolment system.

Service Level Agreement 2011