My Te Kura FAQ
Where can I log into My Te Kura?
Use the Login drop down menu on the top right-hand corner of any page.
How do school coordinators login to My Te Kura?
Your username is your school’s Ministry of Education identification number (e.g. '1234' or 'AE123'). If you’ve logged into My Te Kura before, you should use your existing password.
If not, use the default password '12345678' the first time you login, then create your own unique password. Please contact your relationship coordinator if you need your Ministry of Education number.
What do school coordinators have access to in My Te Kura?
Your My Te Kura login provides full access to all course materials. It also provides access to your My Te Kura help area (Dual Provider Help and Information). School coordinators have different access from that of students, and are able to see all the courses their students are registered for, as well as the Dual Provider Help and Information course and information about their students’ use of My Te Kura via the Audit User function. Students only have access to the courses that they are registered for and the Hub course, which has useful tips and information for students.
To access your Dual Provider Help and Information course, click on the course search icon (nine small squares) and search for Dual Provider Help and Information.
What do I do if I’m having issues with My Te Kura?
The Dual Provider Help and Information and The Hub - My Te Kura courses have lots of useful tips and information. For navigation and functionality queries first go to the homepage in My Te Kura to view the ‘How to’ guide information and help videos.
For technical issues or problems logging in, email email@example.com or phone 0800 65 99 88 (extension 8712) between the hours of 8am and 5pm.
How do students access My Te Kura?
Students are sent their login information by email on registration of their enrolment.
Each student’s user name and initial password will be their Te Kura student ID number, which will be included in the email with their login instructions. Students are required to set a unique password when they first log in. Students who have already set an My Te Kura password can continue to use that password in the following year.
My student hasn’t received their login instructions – what can we do?
If your student’s enrolment has been approved and they are listed on your Te Kura Enrolment System (TES) Registered Students screen, but they haven’t received an email with My Te Kura login instructions, you can log in to TES to find their student ID number.
Their unique student ID number is used as their username and initial password to access My Te Kura. Students will be required to set a unique password when they first log in.
Coordinators and students can contact the Student and Whānau Service Hub at firstname.lastname@example.org or phone 0800 65 99 88 (option 2) during office hours if they have difficulties logging in.
What if a student or coordinator forgets their password?
The ‘forgot password’ button on the My Te Kura login page can be used to reset the password. An email will be sent to the address that was provided at the time of the student’s enrolment with a password reset link. The link is valid for 14 days.
Do fee-paying/international students who attend face-to-face schools need to access their NCEA Level 2 and 3 course materials online?
Yes. Fee-paying dual students are treated the same as other dual students. These students will be sent instructions to log into My Te Kura to access course materials and will have the same options for returning work as other dual students.