Laptop and connectivity assistance

• a suitable second-hand laptop device per ākonga
• $30 per month towards an internet connection per ākonga

You can apply online through our LAC application tool.

If you are unable to apply online or have any questions, please contact our Student and Whānau Support team.

Phone: 0800 65 99 88 option 2 (to apply over the phone)

Email: hub@tekura.school.nz

You will be advised of your application outcome via email.

If your application for a device is approved, we will request confirmation of your delivery address. It may take three to ten working days to organise delivery.

Devices are sent by courier, and a signature is required for delivery. The courier will not leave the device at the address if there is nobody home to sign for it.

If you are approved for an internet subsidy, Te Kura will pay this directly into a verified bank account each month.

If you don't already have an internet connection to your home, you will need to arrange one with a preferred provider.

Once your application has been approved, you will receive an email with a secure link to add your bank account details into a secure bank account portal.

Payments will only be made if Te Kura holds your current bank account details.

In special circumstances, Te Kura may approve applications for ākonga and whānau who do not meet the eligibility criteria. To make an application in special circumstances, please talk to your kaimanaaki.

Special circumstances may include:

• financial hardship
• a change in whānau or personal circumstances
• a natural disaster or other emergency
• a benefit or Community Services Card application has been submitted but has not yet been approved.

Laptop and connectivity assistance is only available while you are enrolled at Te Kura. When you are no longer enrolled, Te Kura will arrange for the laptop to be returned, and the internet subsidy payments will stop.

We understand that:

• all the information provided is correct to the best of our knowledge and understand that internet assistance may be stopped immediately if any of the information provided is found to be incorrect
• for the purposes of assessing this application Te Kura may seek confirmation from other government agencies of details we have supplied
• the ākonga named does not have access to a device and/or internet connection and we have no other means of providing a device and/or internet connection
• the applicant is primarily responsible for paying for the internet connection for the named ākonga and will receive any subsidy provided by Te Kura
• we accept responsibility for ensuring that the ākonga accesses only appropriate content on the internet and is aware of Te Kura's digital citizenship policy
• the ākonga named must be completing schoolwork at least once every two weeks via My Te Kura, the online learning platform, or we will be required to return the laptop and the connectivity subsidy will cease
• if a device is issued that it will be well looked after to prevent damage, loss, or theft. Te Kura will not replace mistreated devices
• any device issues will be reported to Te Kura in the first instance. Email our Student and Whānau Support team via hub@tekura.school.nz or phone 0800 65 99 88, option 2.

I agree to report any loss of the device as a result of burglary to the Police within 7 days and provide Te Kura with a copy of the police report. Te Kura will not replace lost or stolen devices without a copy of the police report.

I agree to report any damage or loss for any reason to Te Kura within 24 hours and to provide full details of the circumstances. All damaged devices must be returned to Te Kura to enable the re-issue of another device.

I agree to notify Te Kura immediately if the ākonga is no longer enrolled full-time, is ineligible to remain enrolled with Te Kura, or has had their full-time enrolment withdrawn for any reason. I acknowledge that the device shall be returned and any connectivity subsidy will stop at such time.

I understand that the device may be installed with location tracking and remote support software for the purpose of loss prevention and providing remote support. Any personal information collected by Te Kura and/or its suppliers for this purpose will be managed in accordance with The Privacy Act 2020.